Contact information

Customer Service Contact Information

At Local Wizard, we are committed to providing exceptional service and support to ensure your experience is seamless and enjoyable. If you have any questions, concerns, or feedback, we are here to help you in every way we can. Below are the ways you can reach us:

1. Contact Methods:

You can get in touch with our customer service team using any of the following methods:

• Email Support:

For general inquiries, order assistance, or other concerns, please email us at yanivkeren369@gmail.com. Our team will respond to your email as promptly as possible, typically within 24-48 hours.

• Phone Support:

If you prefer to speak with us directly, you can call our customer service number at +972-54-8169106. Our customer service representatives are available to assist you during our business hours. Please note that this number is for customer service inquiries only.

2. Business Type:

Local Wizard operates as an online-only business, meaning we do not have a physical store location. All of our interactions, orders, and inquiries are handled through our online platform.

3. Customer Service Hours:

Our customer service team is available during the following hours:

• Monday to Friday:

From 8:00 AM to 8:00 PM (Israel Time)

We are closed on weekends (Saturday and Sunday), but you can still send us an email, and we will respond to it on the next available business day.

4. Response Time:

We strive to respond to all inquiries within 24 to 48 hours during our business hours. Please be assured that we prioritize your questions and aim to provide you with timely and effective solutions.

5. Support Areas:

We are here to assist with:

• Product inquiries

• Order tracking and shipping updates

• Returns, exchanges, or cancellations

• Account-related issues

• Payment and billing questions

• Technical support with the website

• General customer service inquiries

If for any reason, your issue requires further attention or escalation, we will ensure that you are connected with the appropriate team or department to resolve it as quickly as possible.

6. Our Commitment to You:

Your satisfaction is our top priority. If you ever encounter any issues or need assistance, please don’t hesitate to contact us. We are committed to resolving any concerns and ensuring that your experience with Local Wizard is positive from start to finish.

Thank you for choosing Local Wizard, and we look forward to serving you!